FAQs

How is the waste plastic collected?

In Vietnam, collection of recyclable plastics is predominantly a role carried out by "Ve Chai" women who collect waste plastic from households and small businesses and are able to sell it to recycling plants as a means of income generation. 

How is the waste plastic recycled?

Plastics collected for recycling are sorted and baled into their different codes. Large contaminants are removed before the plastic is shredded and then washed to remove small contaminants. The plastic is then melted and made into small pellets. These pellets are then sold to the reprocessing factory for the production of packing tape.

Can the baskets themselves be recycled?

Yes they can! Our baskets are made from industrial grade packing tape which itself is made from recycled plastic. Like other types of plastic, packing tape can be economically recovered and recycled into new plastic products. Plastics are not biodegradable and due to the conditions in landfill, they are likely to persist there indefinitely. By recycling plastic packing tape this reduces demand on petroleum from which plastics are derived. A number of commercial recyclers accept plastic packing tape for recycling. However not all plastics recyclers have the facilities for processing this material and it is advisable to check first.

Shipping

Postage is $20 Australia wide. Your order will not be shipped until we receive your payment. Please allow 10 business days (excluding weekends and public holidays) from your order confirmation and payment processing until delivery of your basket(s). We make every effort to honour the estimated delivery time in regards to your receipt of your basket(s), however, estimated delivery times may be subject to circumstances outside of our control. You will be sent a tracking number when your parcel is despatched so you can track its progress. If your delivery window has passed and you have not received your basket(s), please contact us for information on the status of your order.

Please refer to our Shipping page for further information.

Refunds and returns

Please refer to our Refund Policy

How do I clean my basket?

Easy Peasy! You can just wipe your basket down with a damp cloth or even hose it out if needed.

How big are the baskets?

Please refer to our Sizing page

What can I use my basket for?

You will find no end to the list of uses for your basket! We know that once you have one of our fabulous baskets you will probably wonder what you ever did without it!

Here are some of our customers’ favourite uses:

  • Perfect for shopping at the supermarket or farmer’s markets
  • Wet swimmers? No problem! - Great for the beach and pool
  • Perfect as a picnic basket for your picnic rug and gourmet goodies
  • Carrying both wet and dry washing
  • Great for storage of magazines, toys, craft, towels, etc.
  • Perfect size for an overnight bag!
  • Useful for carrying books, folders and paperwork!
  • Makes a beautiful gift, either on its own or filled with great food and wine